Privacy Policy

Introduction

Welcome to Triaza (“we,” “us,” or “our”). This Privacy Policy describes how Brand Build Group LLC, doing business as Triaza, collects, uses, discloses, and safeguards your personal information when you visit our website at triaza.com or engage with our marketing services. This policy applies to all visitors, users, and clients of our site and services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website immediately.

Information We Collect

We collect information in several ways depending on how you interact with our website and services.

Information You Provide Directly

When you fill out a contact form, request a consultation, subscribe to our newsletter, or otherwise communicate with us, we may collect:

• Your name, email address, and phone number
• Your company name, job title, and industry
• Details about your marketing needs or project requirements
• Any other information you voluntarily provide in form submissions or correspondence

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, analytics tools, and similar technologies:

• Device and browser information — including your IP address, browser type and version, operating system, device type, and screen resolution
• Usage data — pages visited, time spent on each page, click patterns, scroll depth, referring URLs, and exit pages
• Location data — approximate geographic location derived from your IP address
• Cookies and tracking technologies — we use first-party and third-party cookies, pixels, and local storage to recognize your browser, remember preferences, and understand how you interact with our site

Information From Third Parties

We may receive information about you from third-party sources, including:

• Analytics providers such as Google Analytics
• Advertising platforms such as Google Ads and Meta (Facebook/Instagram)
• CRM and marketing automation platforms
• Publicly available business directories and social media profiles

How We Use Your Information

The information we collect is used for the following purposes:

• Providing services — to deliver the marketing services you have requested, manage your account, and communicate about project progress
• Improving our website — to analyze usage patterns, diagnose technical issues, and optimize site performance, content, and user experience
• Marketing communications — to send you newsletters, promotional materials, case studies, and information about our services that may be relevant to your business needs
• Advertising — to deliver targeted advertisements on third-party platforms and to measure the effectiveness of our advertising campaigns
• Analytics and research — to understand trends, measure engagement, and conduct internal research to improve our offerings
• Legal compliance — to comply with applicable laws, regulations, and legal processes
• Security — to detect, prevent, and respond to fraud, abuse, security risks, and technical issues

Cookies and Tracking Technologies

Our website uses the following types of cookies and tracking technologies:

• Essential cookies — required for basic site functionality such as page navigation and form submissions; these cannot be disabled
• Analytics cookies — help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics)
• Advertising cookies — used to deliver relevant ads and track ad campaign performance across platforms (e.g., Google Ads, Meta Pixel)
• Functional cookies — remember your preferences and settings to provide a more personalized experience

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers — with trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you, subject to confidentiality agreements (e.g., hosting providers, email platforms, CRM systems)
• Advertising and analytics partners — with platforms such as Google and Meta to deliver and measure advertising campaigns
• Legal requirements — when required by law, regulation, subpoena, court order, or other legal process
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction
• With your consent — in any other circumstance where you have given us explicit permission to share your information
• Protection of rights — when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access — you may request a copy of the personal information we hold about you
• Correction — you may request that we correct inaccurate or incomplete personal information
• Deletion — you may request that we delete your personal information, subject to certain legal exceptions
• Opt-out of marketing — you may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly
• Opt-out of tracking — you may opt out of certain tracking technologies through your browser settings or through tools such as the Digital Advertising Alliance opt-out page

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

European Visitors

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Brand Build Group LLC (dba Triaza)
2 N Central Ave, Suite 1800
Phoenix, AZ 85004
Phone: +1 (833) 689-3133
Email: [email protected]